I picked up lunch today at Taco Bell to, you know, celebrate Cinco de Mayo. Below is the complete text of the email I sent to Taco Bell’s customer service department immediately following that. Based on a true story.

“Today I placed an order at this location that included a Taco Supreme. When I got back to work, I found that I had only been given a regular Taco, not Supreme. And this on Cinco de Mayo of all days. For shame. I would like restitution for the difference between a regular and Supreme taco, or to have a portion of sour cream and chopped tomato with a market value equivalent to that sum delivered to me. I have always been a loyal customer and would like to continue to Make a Run for the Border or Think Outside the Bun or whatever the current expression is, but this matter needs to be resolved. I trust that you will see to this. Thank you.”

I’m hoping to get a taco coupon or something out of it, but I think it would be awesome if they actually sent me sour cream and tomatoes. At the very least I hope that a customer service droid experienced a mild flash of amusement upon reading this. Immediately followed by a deep sense of regret. They did ruin my Cinco de Mayo after all.

Comments

Comment by Carrie on 2004-05-05 23:50:36 +0000

You’re like, King of the Smartasses.

I bow to thee, my liege.

Comment by Sarah on 2004-05-06 13:57:08 +0000

Couln’t they see your pain from your monitor dying? And then they had the nerve to deny you the sour cream ant tomatoes that could ease your grief, that you had rightfully paid for? I am going to boycott Taco Bell for at least a week in your honor. Just as I was thinking of going there again too.